A 99.9% Server Uptime
Our cloud web hosting platform is based on a steady, topflight hardware configuration and a heavily tweaked Linux distribution. That is why, no matter what your web site is, or how many web site visitors you have, or even in case there is a denial–of–service attack, our machines will remain up and your websites will stay online.
All cloud web hosting packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our uptime guarantee stays the same.
A 99.9% Network Uptime
If you want to supply a first–rate hosting service, you can hardly rely on the default network configuration in a datacenter. We’ve built our own custom network in an effort to ensure a hyper–fast connection speed with the outside world.
And thanks to this, regardless of which data centers you select: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done just about everything to reduce all potential risks with our cloud hosting packages and regardless of the fact that our company provides exceptional support, sometimes the customer is simply not satisfied with what we are offering. Or he wants to switch to a more powerful web hosting service, like a VPS server or even a dedicated server.
For this reason, our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not fully pleased, we will give you your money back.
24/7 Technical Support
When you manage a web hosting company, your technical support engineers are of great importance. This is the reason why we have conscientiously handpicked a highly knowledgeable team of technicians, each with many years of training behind his back. With their help, our company offers 24x7 support with all our web hosting services.
And not just that, we offer a 1–hour response time guarantee. All support requests are replied to in under 1 hour and our average ticket response time is under twenty minutes!