Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center section built into our Web Site Control Panel offers a selection of help articles and frequently asked questions. Aimed toward resolving any common problem that you could have, they are compiled by our support team of qualified technicians.

  • Top quality support service
  • Educational Videos

  • If you would rather see how an action is executed or how an issue is rectified, instead of just reading about it, then examine our selection of instructional video tutorials. They cover a variety of topics and will help you quickly learn how to work with our Web Site Control Panel.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • All our semi–dedicated servers are backed up by a round–the–clock client care service and come with a sixty–minute ticket response time guarantee. Our expert customer service technicians will be available to you 24 hours a day and will fix any problem that you may possibly run into within less than 60 minutes after the technical support ticket submission. In the majority of cases, a response will be given to you within twenty minutes.