Q: Why do I need to move my website? What does web site migration include?
A: When your present hosting provider can no longer fulfill the needs of your site, or when you undergo frequent downtime, or if you are made to wait for hours for the help desk support staff to respond back to you, it may be a clever idea to switch your hosting provider, i.e. to move all the files for your web sites together with your databases from your current provider to your future provider. At Artistic Web Hosting, we realize that this can often be hard & time–consuming. That is why we will perform all that for you for free!Our capable technical staff will transfer your site content from your current web hosting provider to us. Our techs have broad experience migrating websites and can take care of everything – from a common WordPress–driven blog or Joomla™–based web site, to a very elaborate, custom–made app.
Q: How long will the web site migration process take?
A: While we cannot give you a precise time frame, since there are plenty of variables, including the physical size of the web files and databases, the location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will do our best to transfer your website within 48h, and in certain cases – within 24h (in case the website content is not large).
Q: Do you require something from me before you start moving my website?
A: We do not gather any private details. We will require, though, the login info for your present web hosting account as well as the name of the site that you’d like to transfer.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: What about downtime? Will my website be unavailable?
A: Nah. Your website will continue to be available online during the migration. Once everything is completed on our end, we will inform you so that you can preview it and check for problems. If everything’s okay, all you will have to do is modify your domain’s DNS records.
Q: Will my present hosting provider have to do anything?
A: Nah. Aside from your login details for the Control Panel, we do not need anything. We will never contact your web hosting provider. They won’t know anything about the migration either.
Q: Which hosting providers can you migrate content from?
A: Yeah. We support all traditional Linux–based web hosting platforms. We do not support Windows–powered hosting platforms, because we do not offer Windows hosting solutions ourselves.In addition, we don’t support proprietary website creation and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.